Finding the Sweet Spot for Rapid Improvement: How X/Y Thinking Focused a Team for Big Results

A local branch manager hits the wall. In the face of unexpected profitability pressures, his team was feeling out of control and low on confidence to resolve the issue. Learn how applying simple X/Y Thinking (Step 1 of the Ideas-to-Action Process™) pinpointed a motivating mission for the “Garment Guardians” team, unleashing $125k in results and restoring team confidence.