Chapter 9
Hardwiring Productive Employee Engagement Five top leadership disciplines “Culture is simply a shared way of doing something with passion.” —Brian Chesky, Co-Founder, CEO, Airbnb1 Chapter at a glance: Top leaders face a unique challenge: learning to both run and improve their business simultaneously. This chapter details five essential leadership team disciplines that establish dynamic engagement […]
Chapter 8
Navigating Leadership Missteps Don’t be a motivation killer! “A leader is one who knows the way, goes the way, and shows the way.” —John C. Maxwell1 Chapter at a glance: Just as teams are mastering the Ideas-to-Action Process and delivering impressive results, a single leadership misstep can destroy momentum and extinguish motivation. This chapter uncovers […]
Chapter 7
Achieving a Two-Way Win Recognizing the journey as well as results “Show me the money.” —Rod Tidwell in Jerry Maguire1 Chapter at a glance: For frontline teams, presenting results is their moment of truth—when pride in their journey meets the reality of executive expectations. This chapter makes clear how to bridge the divide between employee […]
Chapter 6
Accelerate Action From teamwork to individual accountability “Teams inspire, individuals perspire.” —John Tucci, co-developer of the Ideas-to-Action Process1 Chapter at a glance: Even strong-starting teams can stall without the right balance of group dynamics and individual ownership. This chapter shows how to convert launch meeting enthusiasm into sustained action by making accountability personal while maintaining […]
Chapter 5
The Fast-Start Launch Unleashing energy from hour one “Our team accomplished more in an hour than it’s taken weeks to do on other projects.” —Ideas-to-Action team leader, rental services company¹ Chapter at a glance: The success of sprint-based change hinges on one pivotal moment: a team’s first hour together. This chapter provides practical tools for […]