Change at Sprint Speed
Motivating with speed, simplicity, and rapid results
“The motivation for change is highly perishable.”
—Rick Tucci¹
Chapter at a glance: Success in change initiatives demands processes that align with the natural rhythms of frontline work, where motivation flourishes through quick wins rather than long campaigns. This chapter introduces a sprint-based model that transforms employee ideas into rapid results while maintaining operational excellence. Learn how this approach accelerates improvement while sustaining motivation, preparing for the team launch methods detailed in Chapter Five.
TENNIS LEGEND BJÖRN BORG conquered Wimbledon by focusing on “one point at a time.” This mindset proved crucial in the 1980 final, helping him overcome setbacks to secure his fifth consecutive championship.
Frontline employees thrive on a similar mindset, achieving success by consistently executing tasks and meeting short-term goals. They perform under pressure in a world of sprints, not marathons. Yet most change initiatives ignore this reality, creating a fundamental mismatch between how frontline work happens and how organizations involve frontline employees in change.
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